At jom99win, your privacy is not merely a legal obligation — it is a core value we hold firmly. This Policy explains exactly how we collect, use, and protect your information.
Quick Summary: jom99win only collects data that is strictly necessary, never sells your information to third parties for marketing purposes, and gives you full control over your own personal data. Read on to learn more in detail.
This Privacy Policy describes how jom99win ("we", "Platform" or "Company") collects, processes, stores and protects the personal information you provide or that we collect when you use our platform. This Policy applies to all users of the jom99win platform — whether accessed via the website, mobile app, or any digital channel we operate.
We fully comply with Personal Data Protection Act 2010 (PDPA) Malaysia and any applicable data protection regulations in the local jurisdiction. Continued use of the jom99win platform indicates your acceptance of this privacy policy.
Jurisdiction: jom99win operates in accordance with Malaysian law. In the event of any conflict between this privacy policy and local data protection law, local law shall take precedence.
Jom99win collects your personal data in two ways — information you provide directly and information collected automatically while you use our platform.
A. Information You Provide Directly:
B. Information Collected Automatically:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC verification, fraud prevention |
| Contact | Email, phone, address | Communication, account verification |
| Financial | Bank account, e-wallet | Payment processing |
| Technical | IP address, device, browser | Security, fraud prevention |
| Activity | Game history, transactions | Customer support, compliance |
Jom99win uses your personal data only for lawful, necessary purposes directly related to the services we provide. We do not use your data beyond what is required for the stated purposes.
Marketing: jom99win sends promotional communications only to members who have agreed to receive them at the time of registration. You can opt out of promotional emails at any time through your account settings.
Jom99win never sells, rents or trades your personal data to any third party for marketing or commercial purposes unrelated to our services. Your data may be shared only in the following limited situations:
All third parties that receive jom99win user data are bound by data protection agreements requiring them to comply with privacy standards equal to or higher than our own.
Jom99win implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration or destruction.
Data Retention Period: jom99win retains your personal data for as long as it is needed for the stated purposes or as required by law. KYC data and transaction records are typically retained for at least 7 years in accordance with financial compliance requirements.
Data Breach: In the event of a data breach affecting your rights and freedoms, jom99win will notify you and the relevant authorities within the timeframe required by applicable law.
Jom99win uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your browser.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the jom99win platform.
As a jom99win user residing in Malaysia, you have the following rights regarding your personal data under PDPA 2010:
Your Data Rights
Jom99win believes your personal data belongs to you. We make it easy for you to exercise your rights without unnecessary bureaucracy.
You have the right to request a copy of all personal data we hold about you. We will provide this information in an easy-to-understand format within 21 business days.
If your personal data on jom99win is inaccurate or outdated, you have the right to request a correction. Basic information updates can be made directly through your account profile settings.
Under certain circumstances, you may request us to delete your personal data. Please note that some data may need to be retained to fulfil legal obligations.
You may withdraw your consent to the processing of your data for direct marketing purposes at any time through the communication settings in your jom99win account.
You may request your personal data in a machine-readable format for transfer to another platform, to the extent technically and legally permissible.
The jom99win platform is for users aged 18 years and above only. We do not knowingly collect personal data from individuals under the age of 18. If we discover that we have collected data from a child or minor under the age of 18, such data will be deleted immediately and the account in question will be closed.
Parents and guardians who are concerned that their child may have registered on jom99win should contact our support team immediately.
In the course of its operations, jom99win may process or store your data on servers located outside Malaysia. Any such data transfer is only carried out to countries or entities that provide a level of data protection equivalent to or higher than Malaysia's PDPA standards, or where appropriate contractual safeguards have been agreed upon.
Jom99win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or business operations. Material changes will be communicated to you via email or in-platform notification at least 7 days before they take effect. The date of the most recent update is always shown at the top of this document.
For any enquiries, concerns or requests relating to your privacy and personal data at jom99win, please contact our Data Protection Officer (DPO) team through the following channels:
Privacy email: [email protected]
Live Chat: Available 24/7 via the jom99win platform — select the "Privacy & Data" topic when contacting us.
Response Time: We aim to respond to all privacy enquiries within 5 business days and formal requests within 21 business days.
Privacy Commitment
Data protection is more than a document — it is a daily practice we apply across every layer of the platform.
Every bit of data travelling between your device and jom99win servers is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banks. No one can intercept your communications.
Jom99win is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo periodic compliance reviews to ensure our practices consistently meet the latest legal requirements.
Internal access to user data is strictly restricted — only specific staff with a legitimate job need may access personal data, and every access is logged for audit purposes.
Jom99win has never and will never sell, rent or trade your personal data to any advertiser or commercial third party. Your data is yours, not a business asset of ours.
Jom99win's security infrastructure undergoes regular independent audits by accredited third-party cybersecurity firms. Audit findings are used to continuously improve our protection systems.
You may request the deletion of your personal data from jom99win's systems — subject to legal retention requirements. This process is carried out within 30 business days from the date the request is received.
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